Always You: Period

Tracker

Track your period in less than 30 seconds

Learn More
P&G EverydayAlways_logoBeingGirlContact Us
Visit breadcrumbs.comTampaxAbout

Money Back Guarantee

A blue background.A blue background.

Money Back Guarantee

Tampax

Money Back Guaranteed In Just 3 Steps

To receive your prepaid card, simply follow these three simple steps:

Step #1

Collect your purchased product, its UPC code and dated receipt (within 60 days of your purchase)

Step #2:

Fill out a piece of paper with the following information:

  • Your full name
  • Address
  • Date of birth
  • Reason of dissatisfacion

Step #3:

Mail to corresponding address:

US

Tampax Money Back Guarantee
Dept 43433. PO Box 6132
Douglas, AZ, 85655

CA

Tampax Money Back Guarantee – Canada
Dept. 43580 PO. Box INT006
Pickering, ON L1V2R4

Be mindful that:

  • It may take 6-8 weeks to receive your prepaid card.
  • If the UPC and original dated receipt are not included in your refund request, you will unfortunately not be eligible for a refund on the Tampax product purchased.
  • Reproduction, alteration, sale, trade, or purchase of proof of purchase is prohibited.
  • Proof of purchase must be obtained from an Tampax product you have purchased yourself.
  • Unfortunately, we are unable to accept incomplete submissions and are not liable for lost, late, or undelivered submissions for the Tampax Money Back Guarantee offer.
  • The use of multiple addresses or PO boxes to obtain additional refunds is fraudulent and may result in prosecution. Multiple submissions will not be acknowledged or returned.
  • Prepaid cards can be used where Visa® cards are accepted, however they are not redeemable as cash, nor are they usable at ATMs or gas pumps. Your prepaid card will expire six months from the date of issue. Terms of prepaid card apply. Cards are issued by Citibank, N.A. pursuant to a license from Visa USA Inc. and managed by Citi Prepaid Services.
  • Refund excludes any incidental or consequential damages, negligence, strict liability or any other legal theory. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This guarantee gives you specific legal rights and you may also have additional rights, which vary from state to state.
  • Trust is a cornerstone of our corporate mission, and the success of our business depends on it. P&G is committed to maintaining your trust by protecting personal information we collect about you, our consumers. For full details of our privacy statement go to: http://www.pg.com/privacy/english/privacy_notice.html

For any questions regarding the Tampax Money Back Guarantee offer, please contact us at 1-800-398-3766

Pearl Image

Find the Right Product

HELP ME CHOOSE

USA Terms and Conditions

  • Money Back issued via prepaid card. Money Back.
  • Limit one refund per name, household, or address.
  • U.S. residents only.
  • If the person named above is under the age of 18 or age of majority, this person's parent or legal guardian must include acknowledgment below in envelope:
    "I hereby consent to __ 's submission and the information contained herein. I further authorize the issuance of a prepaid card to him/her in an amount specified by Procter & Gamble and its designees.
    Signature, Date".
  • Prepaid card acceptance may vary by retailer. Not redeemable as cash or usable at ATMs or gas pumps. Card expires 6 months from issuance. Terms of prepaid card apply.
  • Use of multiple addresses or P.O. Boxes to obtain additional refunds is fraud and may result in prosecution. Multiple submissions will not be acknowledged or returned.
  • Eligible for all Tampax Period Products.
  • Refund is limited to the purchase price and excludes taxes and any incidental or consequential damages, negligence, strict liability, or any other legal theory.
  • Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This guarantee gives you specific legal rights and you may also have other rights, which vary from state to state.
  • Completed request document from step 2 must accompany your request. If UPC and valid original dated receipt are not included in the request for refund, the purchase price will not be refunded.
  • Reproduction, alteration, sale, trade, or purchase of this official form or proof of purchase is prohibited. Proof of purchase must be obtained from product purchased by you. No requests from groups, clubs, or organizations will be honored.
  • We will not honor incomplete submissions. Not responsible for lost, late or undelivered submissions.
  • Please allow 6-8 weeks for delivery.
  • Trust is a cornerstone of our corporate mission, and the success of our business depends on it. P&G is committed to maintaining your trust by protecting personal information we collect about you, our customers. For full details of our privacy statement, visit www.pg.com/privacy.
  • Cards are issued by Citibank, N.A. pursuant to a license from Visa U.S.A. Inc. and managed by Citi® Prepaid Services. Cards will not have cash access and can be used everywhere Visa debit cards are accepted.
  • Cards are issued by Citibank, N.A. pursuant to a license from MasterCard International and managed by Citi® Prepaid Services. Cards will not have cash access and can be used everywhere MasterCard debit cards are accepted.

CA Terms and Conditions

  • Money Back issued via prepaid card. Money Back
  • Limit one refund per name, household, or address.
  • Canada residents only.
  • If the person named above is under the age of 19 or age of majority, this person's parent or legal guardian must include acknowledgment below in envelope:
    "I hereby consent to__'s submission and the information contained herein. I further authorize the issuance of a prepaid card to him/her in an amount specified by Procter & Gamble and its designees.
    Signature, Date.”
  • Prepaid card acceptance may vary by retailer. Not redeemable as cash or usable at ATMs or gas pumps. Card expires 6 months from issuance. Terms of prepaid card apply.
  • Only official Canadian postal addresses are acceptable. No P.O. Boxes allowed. Use of multiple addresses to obtain additional refunds is fraud and may result in prosecution. Multiple submissions will not be acknowledged or returned.
  • Eligible for all Tampax Menstrual Products.
  • Refund is limited to the purchase price plus applicable taxes and first-class postage. Excludes any incidental or consequential damages, negligence, strict liability, or any other legal theory.
  • Completed request document from step 2 must accompany your request. If UPC and valid original dated receipt are not included in the request for refund, the purchase price will not be refunded.
  • Reproduction, alteration, sale, trade, or purchase of this official form or proof of purchase is prohibited. Proof of purchase must be obtained from product purchased by you. No requests from groups, clubs, or organizations will be honored.
  • We will not honor incomplete submissions. Not responsible for lost, late or undelivered submissions.
  • Please allow 6-8 weeks for delivery.
  • Trust is a cornerstone of our corporate mission, and the success of our business depends on it. P&G is committed to maintaining your trust by protecting personal information we collect about you, our customers. For full details of our privacy statement, visit www.pg.com/privacy.
  • Cards are issued by Citibank, Canada pursuant to a license from MasterCard International and managed by Citi® Prepaid Services. Cards will not have cash access and can be used everywhere MasterCard debit cards are accepted.
article
Money Back Guarantee | Tampax®
/en-us/about/money-back-guarantee/
en-US